At NabhiOil, customer satisfaction is our priority. We strive to provide high-quality products and a smooth shopping experience. Please read our Return & Refund Policy carefully before placing your order.

Returns

Due to the nature of our wellness and personal care products, we only accept returns if:

• You receive a damaged product.

• You receive the wrong product.

• The product is missing from your order.

To request a return, please contact us within 48 hours of receiving your order. Include your order number along with clear photos or a video of the product and packaging.

Refunds

Once your request has been reviewed and approved, your refund will be processed.

• Prepaid Orders: Refunds will be credited to the original payment method within 5–7 business days after approval.

• Cash on Delivery (COD) Orders: Refunds will be processed via bank transfer or another mutually agreed payment method after verification.

Exchange Policy

If you receive a damaged, defective, or incorrect item, we will replace it at no additional cost, subject to verification.

Cancellation Policy

• Orders can be cancelled before they are shipped.

• Once an order has been dispatched, it cannot be cancelled.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns or exchanges for:

• Opened or used products.

• Products with damaged or missing original packaging.

• Products returned without prior approval.

• Products damaged due to misuse or improper handling.

Refund Eligibility

To be eligible for a refund or replacement:

• The issue must be reported within 48 hours of delivery.

• Proof of damage or incorrect product (photos or videos) must be provided.

• The product must be unused unless it arrived damaged or defective.

Contact Us

If you have any questions regarding returns, refunds, or exchanges, please contact our customer support team through the contact details provided on our website. We are committed to resolving your concerns as quickly as possible.